Trillion Increases IT Performance With Nimsoft
Trillion, the nation’s largest Managed Service Provider (MSP) for K-12 school districts, has dramatically increased its IT efficiencies and customer satisfaction using Nimsoft. In the past 3 1/2 years as a Nimsoft customer, Trillion has proactively identified and resolved potential IT performance solutions using Nimsoft, resulting in a reduced number of customer service inquiries by 80 percent.